Free Your Time

Focus on what you do best

About Us

Much more than virtual assistants, we're your partners in business.

Who we are

Company Story and Philosophy

Ark Solutions was born when one of our cofounders, Logan Gross, had a laundry list of things to do but not enough time in the day to get everything accomplished. He researched “Virtual Assistants” online and found no good options. Half of the companies were fully U.S. based and coming close to $50 per hour and the other half were fully outsourced companies that were cheap, but had no supervision structure and the communication barrier was causing delays. He decided to fill this opportunity in the market and created Ark Solutions. 

Positive ginger woman in casual clothes records audio message or smartphone while working on laptop
Years Experience
0 +
Woman using mobile voice recognition function and writing

Our Mission

Ark specializes in providing educated, thoroughly screened, and affordable executive virtual assistant services to clients across North America. Our number one goal is helping the everyday business owner or busy executive streamline their day and expand revenue for their company. This mission is the foundation of our company and we strive to achieve this by providing world class customer service, providing fully transparent pricing, and offering flexible plans for our clients. We hope you will give us the opportunity to show what having an Ark Assistant can do for you!

Customer services operator
Blonde woman in white moch-up tshirt with mobile phone on pink background
Indian operator assistant using a microphone headset while conversing with a customer
Vertical shot of beautiful young successful female architect has bright smile and dimple on cheek, r
Why choose us

We think ahead

We are constantly improving our systems and processes, but we have a few core principles our company revolves around.

We have decided to never outsource our Client Success Executives and they will always be based near our headquarters in Charlotte, North Carolina.

A good Virtual Assistant needs to be fast, have good comprehension skills, and be great at using a computer. Having these traits are at the core of our selection process.

One of the goals of our company is to provide the highest quality assistant at the lowest possible cost to our clients. We do this by utilizing our hybrid model of U.S. based managers along with outsourced assistants to have the best of both worlds. 

We have made a commitment to fixing any and all problems our clients may have regardless of the cost or cause. Just contact your Client Success Executive with any issues and we will make it right. That is our promise to you. 

Want to become a virtual assistant for our company?

Free Your Time. Grow your team.
Executive Assistants. Administrative Tasks. Sales. Marketing.