About Us
Much more than virtual assistants, we're your partners in business.
Who we are
Company Story and Philosophy
Ark Solutions was born when one of our cofounders, Logan Gross, had a laundry list of things to do but not enough time in the day to get everything accomplished. He researched “Virtual Assistants” online and found no good options. Half of the companies were fully U.S. based and coming close to $50 per hour and the other half were fully outsourced companies that were cheap, but had no supervision structure and the communication barrier was causing delays. He decided to fill this opportunity in the market and created Ark Solutions.
Our Mission
Ark specializes in providing educated, thoroughly screened, and affordable executive virtual assistant services to clients across North America. Our number one goal is helping the everyday business owner or busy executive streamline their day and expand revenue for their company. This mission is the foundation of our company and we strive to achieve this by providing world class customer service, providing fully transparent pricing, and offering flexible plans for our clients. We hope you will give us the opportunity to show what having an Ark Assistant can do for you!
Why choose us
We think ahead
We are constantly improving our systems and processes, but we have a few core principles our company revolves around.
- US Managed Team
We have decided to never outsource our Client Success Executives and they will always be based near our headquarters in Charlotte, North Carolina.
- Affordable Plans
A good Virtual Assistant needs to be fast, have good comprehension skills, and be great at using a computer. Having these traits are at the core of our selection process.
- College Educated Workforce
One of the goals of our company is to provide the highest quality assistant at the lowest possible cost to our clients. We do this by utilizing our hybrid model of U.S. based managers along with outsourced assistants to have the best of both worlds.
- World Class Customer service
We have made a commitment to fixing any and all problems our clients may have regardless of the cost or cause. Just contact your Client Success Executive with any issues and we will make it right. That is our promise to you.