Focus On What Matters, Leave The Rest To Us
Let our professional virtual assistants help you accomplish more.
U.S. Managed
The head of your Client Success Team will be from our headquarters in Charlotte, North Carolina. They will make sure your team runs like clockwork.
Highly Vetted
Our college educated assistants have gone through our award winning selection process, where less than 3% of assistants make it on to your team.
Save Time and Money
A virtual assistant can save you up to 40% versus a traditional employee. Get your time back while saving on overhead costs today!
What Can A Virtual Assistant Do For You?
- Scheduling Appointments
- Email Management
- Data Entry
- Client Management
- Research and Reporting
- Making Travel Arrangements
- Social Media Management
- Employee Sourcing and Qualification
- Send and Collect Invoices
- And more!
- Event Planning
- Vacation Research
- Scheduling Appointments
- Restaurant Scouting
- Transportation
Planning - Bookings
- Return Calls
- Suspend Subscriptions
- Online Purchases
- And more!
- CRM Data Entry
- Source New Leads
- Follow Up Emails
- Design Presentations
- Assemble Reports
- Fill in incomplete Lead Information
- Organize Your Calendar
- Target Market Research
- Scheduling Sales Calls
- And more!
Learn What A VA Can Do For You
The Flexible Team Member That
Adapts To You
We understand you are a hard working professional. Let one of our assistants take over the busy work that costs you valuable time. Need more hours? We’ve got you covered. Need more team members? Done. Get back to doing what you do best and let us handle the rest.
Our Professional Virtual Assistants are college educated, have gone through our proprietary selection process, and will be hand picked based on your goals. Get started today and see what your new work day is like with an Ark Assistant!
- An Extension Of Your Team
- Free Your Time
- Scale Your Business
- Retain Customers
- Boost Sales
What Tools Can Virtual Assistants Work With?
Messaging
Whether it’s whats app, messenger, phone calls, or email you prefer, your new assistant can use it! Just let your Client Success Manager know what you prefer and we take care of the rest.
See how our candidate gets to you
Let Us Do the Heavy Lifting For You
We utilize our proprietary selection process to hand pick your new assistant.
Who can use a Virtual Assistant?
- Executives
- Health Care Professionals
- Consultants
- Educators
- Analysts
- HR Departments
- Operations Teams
- Real Estate Agents
- Nonprofits
- Sales Teams
- Consultants
- Retail & Ecommerce
- Advertising Agencies
- Tech Sectors
- Communication Firms
- Mortgage Brokers
And you!
FAQ
I am new to the concept of remote workers, will someone be able to guide me on the process?
Absolutely, that is what your Client Success Team is there for. The first person to contact you will be the head of your success team. They will ensure you are properly guided through the steps and that your entire journey with Ark Solutions is a resounding success.
What does a VA do?
Virtual Assistants specialize in the repetitive tasks that you do every day, allowing them to take over these tasks and free up your time.
They might handle your calendar and appointments, manage your email accounts, post to social media, proof and edit documents, book travel arrangements, coordinate between clients and/or team members, conduct research and coordination, follow up and collect invoices, or conduct data entry — just about anything you need!
Who are the assistants and where are they from?
Arks’ Headquarters is in Charlotte, North Carolina and our assistants are sourced from top universities in the Philippines.
The head of the Client Success Team will be located in the U.S. and the virtual assistant will be located near our operations center in Manila, Philippines. Rest assured, our assistants do not work in a “call center” and are all highly trained professionals.
What is the difference between managed and unmanaged?
Our unmanaged rate is the rate for one of our top tier virtual assistants without the client success team. The managed rate includes your client success team. This team consists of your client success executive, account manager, your assistant, and a backup assistant. They help set up systems to best utilize your new assistant and guide you along the way to maximize efficiency. Any time your VA is out, your account manager will coordinate with your backup assistant to ensure zero down time.
How do you ensure I am getting a good VA?
Ark pays significantly above the local wage to attract top talent and computer savvy individuals who want to work for the best companies in the world. English is the first language in the Philippines, and our assistants come from the top universities in the country.
The education and competency standards at our company are so high, less than 3% of applicants ever make it to becoming a virtual assistant for our clients.
How do I work with a VA?
It is extremely easy! Just explain to our Client Success Team what your goals and needs are, and we will match you with the correct VA. From there, you can easily integrate them into your current workflows, apps, or emails.
The assistant can accommodate any process you are used to communicating with including phone calls, WhatsApp, Zoom, etc.
Can I hire my new assistant on to my team directly, full time?
We would absolutely love to help you expand your team! It happens quite often that one of our clients wants to bring their amazing new assistant on and your Client Success Manager can explain all of the details for you.
Can the VA answer my phone?
It depends on how many hours you have contracted. If you would like certain hours dedicated to your assistant receiving calls, we can certainly set that up for you. You can also have your assistant return missed calls for you.
How do you keep track of the time worked?
Your new VA can easily accommodate any time tracking software you may provide, or if you prefer, the assistant can manually log hours. You can also speak to your Client Success Manager for other options!
What if my VA does not work out?
If for any reason you are not 100% satisfied with your new assistant, your Client Success Manager will step in. One of their primary goals is making sure you and your new assistant are the right fit, and if for any reason that stops being the case, they will immediately make it right by finding you a better match.
What does a backup assistant do?
Each Virtual Assistant is assigned a backup assistant who can easily jump in to fill the gaps if your assistant isn’t available. They can also help your primary assistant if you have a deadline to hit and need extra manpower.
I am new to the concept of remote workers, will someone be able to guide me on the process?
Absolutely, that is what your Client Success Team is there for. The first person to contact you will be the head of your success team. They will ensure you are properly guided through the steps and that your entire journey with Ark Solutions is a resounding success.
What does a VA do?
Virtual Assistants specialize in doing things that you do every day, allowing them to take over these tasks and free up your time.
They might handle your calendar and appointments, manage your email accounts, post to social media, proof and edit documents, book travel arrangements, coordinate between clients and/or team members, conduct research and coordination, follow up and collect invoices, or conduct data entry — just about anything you need!
Who are the assistants and where are they from?
Arks’ Headquarters is in Charlotte, North Carolina and our assistants are sourced from top universities in the Philippines.
The head of the Client Success Team will be located in the U.S. and the virtual assistant will be located near our operations center in Manila, Philippines. Rest assured, our assistants do not work in a “call center” and are all highly trained professionals.
What is the difference between managed and unmanaged?
Our unmanaged rate is the rate for one of our top tier virtual assistants without the client success team. The managed rate includes your client success team. This team consists of your client success executive, account manager, your assistant, and a backup assistant. They help set up systems to best utilize your new assistant and guide you along the way to maximize efficiency. Any time your VA is out, your account manager will coordinate with your backup assistant to ensure zero down time.
How do you ensure I am getting a good VA?
Ark pays significantly above the local wage to attract top talent and computer savvy individuals who want to work for the best companies in the world. English is the first language in the Philippines, and our assistants come from the top universities in the country.
The education and competency standards at our company are so high, less than 3% of applicants ever make it to becoming a virtual assistant for our clients.
How do I work with a VA?
It is extremely easy! Just explain to our Client Success Team what your goals and needs are, and we will match you with the correct VA. From there, you can easily integrate them into your current workflows, apps, or emails.
The assistant can accommodate any process you are used to communicating with including phone calls, WhatsApp, Zoom, etc.
Can I hire my new assistant on to my team directly, full time?
We would absolutely love to help you expand your team! It happens quite often that one of our clients wants to bring their amazing new assistant on and your Client Success Manager can explain all of the details for you.
Can the VA answer my phone?
It depends on how many hours you have contracted. If you would like certain hours dedicated to your assistant receiving calls, we can certainly set that up for you. You can also have your assistant return missed calls for you.
How do you keep track of the time worked?
Your new VA can easily accommodate any time tracking software you may provide, or if you prefer, the assistant can manually log hours. You can also speak to your Client Success Manager for other options!
What if my VA does not work out?
If for any reason you are not 100% satisfied with your new assistant, your Client Success Manager will step in. One of their primary goals is making sure you and your new assistant are the right fit, and if for any reason that stops being the case, they will immediately make it right by finding you a better match.
What does a backup assistant do?
Each Virtual Assistant is assigned a backup assistant who can easily jump in to fill the gaps if your assistant isn’t available. They can also help your primary assistant if you have a deadline to hit and need extra manpower.